FAQ'S

Find the product you wish to purchase, select your options (RAM & SSD upgrades will speed up your computer) and click the Add to Cart button.

You can continue shopping or go view your cart, which will take you to our checkout page where you can log into your existing Dgital Tech account to use saved information or register a new account.

We currently accept Visa and MasterCards only. All prices are charged in New Zealand Dollars (NZD).

Note that no payment information is stored.

We don’t store any payment information. Only personal details such as your name and address.

The e-mail of your receipt is sent the moment your payment is approved, and that should be almost immediately.

If you don’t receive an email receipt soon after, try checking your spam and if it’s still not there, contact us and we’ll check on our end as well.

Unfortunately not at this moment.

Auckland: 1 day
North-Island: 2-3 days
South Island: 3-5 days

These are non-rural approximations. For rural deliveries, your item may take an additional 7-10 days.

If you are a student, we may allow you to upgrade and/or trade-in your computer purchases, depending on its value. For more information, check our trade-in page.

If you are not a student, we’ll consider you too!

90 days on all refurbished equipment. Some products will allow you to extend warranty for up to a year. This covers hardware problems only, excluding software and consumables such as the battery.

6-month warranty on brand-new parts from SSD & RAM upgrades.

For more information, read our warranty policy.

If your item is damaged or the wrong item, you can return your product through our Online Return Request Form during the return period (damaged items need to be claimed for return within 24 hours of delivery). For more information, read our warranty policy.

We regret to lose our reputed customers, but yes! For your convenience we provide you the support to remove or cancel your account.

Simply send us an email mentioning that you want to cancel your account or contact us. We’ll sort the rest out and remove all your account data from our database upon your request.

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